If you or someone you know is facing a life-threatening or criminal emergency type of crisis:

Call 911 immediately.

If you or someone you know is experiencing a mental health crisis:

Contact the Ottawa Mental Health Mobile Crisis Team at (613) 722-6914 or 1-866-996-0991.

If you or someone you know needs information or support around pregnancy options, birth control or other sexual and reproductive health issues, call us at 613-226-3234 ext. 100. We can provide:

  •  Over-the-phone Information and referrals from 10 AM – 5 PM, Monday – Friday
  •  In-person Options counselling appointments from 6 PM – 7 PM, Monday – Friday*

*Walk-ins can sometimes be accommodated between 12 PM and 5 PM, but it is best to call ahead and make an appointment to ensure that a counselor is onsite.

If you suspect that you or your partner may have a sexually transmitted infection:

  • Visit the Sexual Health Centre, 179 Clarence Street:
    • Monday 1 – 4 PM
    • Tuesday 1 – 7 PM
    • Wednesday 1 – 4 PM
    • Thursday 1 – 7 PM
    • Friday 9 AM – 12 PM
  • Contact Sexual Health Ontario at 1-800-668-2437, 10 AM – 10:30 PM on weekdays, and 11:30 AM – 3:00 PM on weekends
  • Contact Telehealth Ontario at 1-866-797-0000, available 24 hours a day

If you or someone you know is experiencing sexual or intimate partner violence: